Privacy Policy

Salt + Sea Privacy Policy

Effective Date: 9/5/25

Salt + Sea (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit our website, shop in-store, or interact with our services.

1. Information We Collect

We may collect:

  • Personal information (name, email address, phone number, billing/shipping address, payment details).

  • Shopping activity (order history, wishlist, cart).

  • Marketing preferences (email/SMS opt-ins).

  • Technical data (IP address, browser, device, cookies).

2. How We Use Your Information

We use this information to:

  • Process and fulfill orders.

  • Provide customer support.

  • Send order updates, shipping notifications, and customer service messages.

  • Send marketing communications (email and SMS, if you opt in).

  • Improve our website and customer experience.

3. SMS Marketing

When you sign up for our SMS program, we collect your phone number for the purpose of sending promotional messages, early access offers, product launches, and cart reminders.

  • Consent: By subscribing, you agree to receive recurring automated promotional messages from Salt + Sea. Consent is not a condition of purchase.

  • Opt-out: You may unsubscribe at any time by replying STOP to any SMS message.

  • Data sharing: The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

  • Cart reminders: Salt + Sea’s website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information may be used to determine when to send cart reminder messages via SMS.

Message frequency varies. Msg & data rates may apply.

4. Sharing Your Information

We do not sell your personal information. We may share limited data with trusted service providers (Shopify, Klaviyo, shipping carriers, payment processors).

SMS opt-in data and consent will never be shared with non-affiliated third parties.

5. Cookies & Tracking

We use cookies and similar technologies to:

  • Improve website functionality.

  • Track shopping activity (e.g., items in your cart, including abandoned carts).

  • Deliver personalized product recommendations.

  • Trigger cart reminder messages via email or SMS.

You may disable cookies in your browser, but some features (like checkout) may not work properly.

6. Data Security

We take reasonable precautions to safeguard your personal information. However, no online transmission can be guaranteed 100% secure.

7. Your Rights

Depending on your location, you may request access to, correction of, or deletion of your personal information. Contact us at saltandseakauai@gmail.com