Return Policy

RETURNS & EXCHANGES

Please be sure to review thoroughly and ensure understanding of all our policies before using saltandseakauai.com.  By visiting saltandseakauai.com and/or purchasing from Salt + Sea constitutes your agreement with said policies.

We will not except returns on any swim products.  All swim sales are final. Please feel free to contact us with any buying questions prior to your purchase to ensure you are happy with your purchase.  lili@saltandseakauai.com or saltandseakauai@gmail.com

ALL ACCESSORIES, SUNGLASSES, INTIMATES, BEAUTY PRODUCTS, JEWELRY AND SALE ITEMS ARE FINAL. 

If in the event you are not satisfied with your purchase and would like to initiate a return, all claims must be made with in 14 days of purchase.  We ask that you please email us at lili@saltandseakauai.com or call us at +1-808-320-8515, to ensure that your items are eligible for return prior to shipment.  We will respond with a follow up email notifying you if your return was accepted and further mailing instructions. 

All eligible returns will be assessed a 20% restocking fee.  This amount will be deducted from the return amount.

EXCHANGES

All item exchanges will need to be reordered.  You will need to purchase the correct item(s) and we will refund the original purchase amount minus the restocking fee, when we receive the returned items.  All shipping fees are the responsibility of the customer.

DAMAGES

For any returns regarding damages, claim must be made with in 14 days of purchase to be eligible, regardless of damage.  Please email us at lili@saltandseakauai.com with photos of damage as well as your order number to begin the return process.

Terms, Conditions, and Policies are subject to change without notice. We recommend you review our terms and conditions each time you visit saltandseakauai.com

This return policy reflects orders placed online. For our return policy regarding purchases made in store at Salt + Sea, please refer to your store receipt.