We accept returns within 30 business days of your order's ship date for a full refund! (excludes shipping cost)
If in the event you are not satisfied with your purchase and would like to initiate a return we ask that you please email us at firstname.lastname@example.org or call us at +1-808-320-8515, so that we may insure that your items are eligible for return. Once emailed, we will respond with a follow up email notifying you IF your return was accepted. From there we will initiate and process your return if it is deemed eligible.
ALL SUNGLASSES, INTIMATES, BEAUTY PRODUCTS, AND SALE ITEMS ARE FINAL.
We do not offer exchanges, a new order must be placed. (Sorry for the inconvenience!)
We do not refund shipping charges.
All return items must be unused and undamaged with its original hang tag and sanitary strip. If items do not meet this standard, refund will not be applied.
For any returns regarding damages, please email us at email@example.com or call us at +1-808-320-8515.
We understand that every situation is unique and want to make sure we accommodate your needs. Please call or email us with any questions. Monday - Friday, 12pm PST - 6pm PST
This return policy reflects orders placed online. For our return policy regarding purchases made at Salt + Sea Kukuiula, please refer to your store receipt.